Shipping policy

Shipping Policy

Processing Time:

Orders are usually processed within 24-48 Hours after payment has been received.

Shipping Methods:

We offer standard shipping via Hermes .

Expedited shipping options are available at checkout.

Shipping Costs:

Shipping costs depend on the destination and package size. The exact cost will be calculated at checkout.

Delivery Time:

 

• Within Germany: 2–5 business days

• Within the European Union: 5–10 business days

Tracking:

All shipments include a tracking number, which will be sent to your email once your order is dispatched.

Lost or Damaged Packages:

If your package is lost or arrives damaged, please contact us immediately at support@archivedepartment.eu. We will work with the carrier to resolve the issue.